Last Updated: May 2026
Leads24 is committed to protecting the privacy of its users. This Privacy Policy outlines how Leads24 collects, uses, and shares personal information obtained through its website. We are committed to protecting your privacy and complying with applicable data protection laws and Meta Platform Policies.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
Our mobile and web applications
Services integrated with Meta Platforms (Facebook, Instagram, WhatsApp, Threads)
APIs, tools, and features provided through the App
Subscription services managed via Apple In-App Purchases (IAP)
It does not apply to data collected directly by Meta Platforms. Meta’s own privacy policies govern their services.
2. Information We Collect
We collect only the minimum information required to provide our services.
2.1 Information You Provide Directly
Name and basic profile details
Email address
Business information (Pages, Ad Accounts, Instagram or WhatsApp Business accounts)
Messages, content, or media you choose to send or publish using the App
Support requests and communications
Subscription Preferences: Information regarding your choice of the Silver, Gold, or Platinum subscription tiers.
2.2 Information Collected from Meta Platforms
When you connect your Meta account and grant permissions, we may access basic account info, Page/Business asset data, Advertising & Marketing data (including leads), Instagram Professional data, and WhatsApp Business data. Messages are accessed only for authorized accounts in compliance with WhatsApp opt-in requirements.
2.3 Information Collected via Apple In-App Purchases (IAP)
When you subscribe to our Silver, Gold, or Platinum plans:
Transaction Data: We receive information from Apple regarding your subscription status, purchase history, and renewal dates.
Exclusions: We do not collect or store your credit card numbers or financial credentials; all payment processing is handled securely by Apple.
2.4 Automatically Collected Information
Device and browser information
IP address (used for security and fraud prevention)
Log data and usage analytics
Error and performance diagnostics
3. How We Use Information
We use collected information only for legitimate business purposes, including to:
Authenticate users and manage accounts
Verify and maintain your Silver, Gold, or Platinum subscription status
Provide, operate, and improve the Service
Display insights, analytics, and reports
Enable messaging, publishing, and moderation features
Manage advertising and marketing tools
Respond to user inquiries and support requests
Ensure security, prevent fraud, and comply with legal obligations
We do not use personal data for profiling or advertising outside the Service.
4. Legal Basis for Processing
We process personal data based on your consent, performance of a contract (including providing features tied to your subscription tier), legitimate business interests, and compliance with legal obligations. You may withdraw consent at any time by revoking permissions via Meta account settings.
5. Data Sharing and Disclosure
We do not sell or rent personal data. We may share data only with authorized service providers, when required by law, to protect platform integrity, or with Meta Platforms as part of API usage. All third-party processors are bound by confidentiality.
6. Data Retention
Data is retained only as long as necessary for the purposes described. When no longer required, data is securely deleted or anonymized. Users may request deletion of their data at any time.
7. Data Security
We implement industry-standard safeguards, including secure servers and encrypted connections. However, no system is completely secure, and Leads24 cannot guarantee the security of personal information.
8. User Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your data. Requests can be made by contacting us using the details below.
9. Managing Permissions
You can review or revoke permissions via your Meta account settings or disconnect your Meta accounts from the App at any time. Revoking permissions may limit or disable certain features.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. International Data Transfers
Your data may be processed or stored in countries outside your own. We ensure appropriate safeguards are in place in accordance with applicable laws.
12. Third-Party Links and Services
The Service may contain links to third-party services. We are not responsible for their privacy practices.
13. Compliance with Meta Platform Policies
We comply with Meta Platform Terms, Developer Policies, Data Use Checkup requirements, and Access Verification obligations. We access only data explicitly authorized by users.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Service constitutes acceptance of the changes.
Leads24 collects personal information from users when they submit a form, request a quote, or sign up for our newsletter. This information may include name, email address, phone number, and company name.
Leads24 also collects non-personal information through the use of cookies. Cookies are small text files that are stored on a user's device when they visit our website. We use cookies to improve user experience and to analyze website traffic. Users can choose to disable cookies in their browser settings, but this may affect the functionality of our website.
Information Use
Leads24 uses personal information to provide users with requested services, such as sending quotes or newsletters. We may also use personal information to contact users regarding their use of our website or to inform them about our products and services.
Leads24 does not sell or share personal information with third parties for marketing purposes. We may, however, share personal information with trusted third-party vendors who assist us in providing services to users. These vendors are contractually obligated to keep personal information confidential and to only use it for the purposes of providing services to Leads24.
Information Security
Leads24 takes reasonable measures to protect the personal information of its users. We use industry-standard security technologies to safeguard personal information from unauthorized access, disclosure, or destruction. However, no security system is completely secure, and Leads24 cannot guarantee the security of personal information.
Data Retention
Leads24 will retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
User Rights
Users have the right to access, correct, or delete their personal information held by Leads24. Users may also request that Leads24 restrict the processing of their personal information or object to the processing of their personal information. To exercise these rights, users should contact Leads24 using the contact information provided below.
Updates to Privacy Policy
Leads24 may update this Privacy Policy from time to time. Users will be notified of any material changes to this Privacy Policy through a notice on our website or by email.
Contact Information
If you have any questions or concerns about this Privacy Policy or about the collection, use, or sharing of your personal information by Leads24, please contact us at support@leads24.com.